IT Services A-Z
Accounts and Passwords
Missouri S&T faculty, staff, and students are assigned unique Username (also called a Single Sign On, or SSO). Each individual is responsible for creating and protecting their password which must meet our password requirements.
- Overview: Accounts and Passwords
- Information: Username
- Information: Resource Accounts
- Launch: Change your account password | Change your Google App password (Fac/Staff)
- Launch: Setup/Change your account password | Setup/Change you Google App password (Students)
AppsAnywhere is a service that allows S&T provided software to be accessed from all CLC computers on campus.
- Overview: AppsAnywhere
Audio & Web Conferencing
The University has partnered with Zoom provide departments with audio and web conferencing services.
- Overview: Zoom
Canvas is designed to enable instructors to engage students in exciting new ways, reaching them on their terms and devices—and connect more effectively, keeping students informed, involved, and collaborating together.
- Overview: Canvas
Computer Learning Centers
Missouri S&T has several computer learning centers (CLCs) scattered around campus. All CLCs use the new AppsAnywhere platform to allow more software to be used.
- Overview: Computer Learning Centers
- Information: Software Index | Request Software
- See Also: CLC Map | Webprint
Desktop Enhancement Program
We are committed to providing the best possible computing solution for all Missouri S&T faculty and staff. The objective of the Desktop Enhancement (DE) program is to provide each full-time faculty and staff member with a new computer every three years, based on the average life cycle of a typical desktop computer.
To gain access to the Missouri S&T secure networks you must first register your device by entering its MAC address, also known as an ethernet address, in our device registration tool.
- Overview: Device Registration
- Tutorial: Find your ethernet address
- Launch: NetDB - Device Registration Tool: Faculty, Staff, Students | Guests, Visitors
- See Also: Device Registration Policies
Email (Faculty and Staff)
All Missouri S&T faculty and staff are provided with an official University email account and 15 gigabyte (GB) of mailbox storage quota. To help you access your email we provide general email-related instructions, including how to get started, configuring your email program, dealing with spam, and accesing your S&T email.
All Missouri S&T students are provided with an official University email account. To help you access your email we provide general email-related instructions, including how to get started, deal with spam, and access your S&T email.
Missouri S&T's mass notification system is designed to alert the campus community to a potential threat or emergency situation.
- Launch: Emergency Alert (links out to alert.mst.edu)
- Launch: Sign up for emergency alerts (links out to alert.mst.edu)
With approval, Missouri S&T students, faculty, and staff are able to borrow computers, projectors, and other technical equipment . To learn more about how to request equipment, please visit the link below.
- Overview: Equipment Loans
With approval, Missouri S&T faculty and staff are able to request the purchase of technical equipment to assist in working and teaching remotely. To learn more about how to request equipment, please visit the link below.
- Overview: Equipment Purchasing
File Storage covers a wide variety of topics including: the distributed file system, network file storage, remote desktop, map to network drives, shadow copy client, skydrive, and more.
Google Apps for Higher Educations is a secure, open, free, familiar, and collaborative set of online tools including calendar, documents, sites, video, groups, and much more. Missouri S&T faculty, staff, and students are invited to activate their free Google Apps account.
IT maintains contracts with multiple vendors to provide high quality products at affordable prices. Computers, printers, and peripherals can be ordered by submitting an IT Ticket.
Hardware for International Travel
We provide tips on protecting University data when traveling abroad as well as providing 'clean' Chromebook devices free of charge that can be requested by submitting an IT Ticket.
IT Help Desk
We can help. Call the IT Help Desk 573-341-4357, visit the Help Desk on the first floor of the Curtis Laws Wilson Library, or submit an online Help Desk ticket help.mst.edu.
Missouri S&T IT offers Linux and UNIX machines in Computer Science room 213, and in Electrical and Computer Engineering room 106. Information and tutorials on connecting to the Linux and UNIX computers can be found here.
IT Media Services (ITMS) provides a variety of media services to the S&T campus including the live production and worldwide broadcast of hundreds of synchronous couses, and the livestream production of campus events, such as the commencement ceremonies, special presentations, workshops, webinars and instructional videos.
- Overview: Media Services
- Information: About Media Services
- Information: Media Services Support
- Information: Services Provided
Information Technology (IT) collaborates with Missouri S&T's Green Campus Committee (GCC) in promoting sustainability. IT encourages students, faculty and staff to join in the effort to conserve energy by changing their Power Management settings and turning off their Screen Saver.
- Overview: Power Management
- Tutorial: Manually change power management settings
- Tutorial: Turn off your screen saver
Missouri S&T utilizes a print management system called PaperCutNG to offer print services for students. Print services are available in Computer Learning Centers (CLCs). Information about general print quota, and how to transfer print quota are available on EdTech's website. IT's list of recommended printers for departmental procurement can be found here.
University departments may purchase computers and peripherals through the UM Volume Purchase Agreements. However, not all items available on the volume purchasing agreement contracts are supported by IT. The University Computing Standards document referenced below contains more information about products supported by IT. Additionally, the Missouri S&T Bookstore sells computers, modems, Ethernet cards, software, and other computer supplies.
Remote Desktop Connection
Remote Desktop connects two computers over a network or the Internet. Once connected, you'll see the remote computer's desktop as if you were sitting right in front of it, and have access to all its programs and files.
The Research Support Services (RSS) group within IT provides direct support to research faculty and students in the areas of data collection and analysis, electromechanical systems and instruments, and research computing, including High Performance Computing.
- Launch: Research Support (links out to researchsupport.mst.edu)
- Launch: Numerically Intensive Computing (links out to hpc.mst.edu)
The IT Systems and Storage Infrastructure team offers a server hosting service for a minimal/at-cost monthly charge. This hosting service provides virtual hardware to run the host operating system as well as administration and security patching of the host operating system for OS Managed Servers.
- Overview: Server Hosting
Browse the free and fee-based software packages available for university managed computers. Receive a discount on Microsoft Office 2010. Submit a ticket to renew a software license or purchase a new one.
Telephone services include Voice-over Internet Protocol phones, analog phones, mobile phones, and jack activation. Telephone tutorials and instruction manuals are also here.
When traveling, especially internationally, special care must be taken to protect University data.
- Information: UM Information Security Travel Standard
Telepresence Conference Center
The state-of-the-art teleconferencing center is located in the Curtis Laws Library, Room 201A. Normal Hours of Operation: Monday-Friday 8:00am-5:00pm CDT. The TelePresence is available for the S&T community at no cost.
- Overview: Telepresence Conference Center
VDI (Virtual Desktop Infrastructure)
The virtual desktop infrastructure (VDI) allows students and instructors to access the same computer from any other computer in the world. This virtual system has all the functionality of a standard campus desktop build. With the VDI, you login to one of a group of virtual machines, all of which have an identical set of installed software depending on your access, and are assigned the first available virtual machine.
- Overview: Virtual Desktop Infrastructure
- Installing: Windows | macOS
- Connecting: On Campus | Away From Campus
VPN (Virtual Private Network)
A virtual private network, or VPN, is designed to allow you a secure connection to an internal computer network from any location in the world using the Internet. You can connect to the Missouri S&T network over virtual private network to get immediate access to your network drives and other information only available on a network computer on campus.
- Overview: VPN Setup
Web Support provides assistance for University website maintenance and troubleshooting. Terminal Four is the website content management software. Active Data Calendar is the calendar system software. Personal Web Space accounts are edited with HTML. Web Support offers support for all these applications.
Missouri S&T has public and private wireless networks setup throughout campus. To access a secure wireless network, your device must be registered with IT. Once your device is registered, select from one of four wireless networks.
- Overview: Wireless Networks and Services
- Tutorial: Guest Network
- Tutorial: PSK Network
- Tutoral: WPA Network
- Tutorial: Eduroam