Learning Environments Support

Contact Learning Environments Support

We are available Monday through Friday between 8am and 4pm:

We also offer Virtual Office Hours via Zoom on Tuesday and Friday to answer your questions about using the technology in your classroom:

  • Tuesday 1:00pm - 2:00pm
  • Friday 10:00am - 11:00am

Join Virtual Office Hours

If you are unable to attend office hours during the scheduled times or if you would like to tour your classroom, you can make an appointment with Learning Environments Support by sending an e-mail to it-les@mst.edu.

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For immediate assistance

For immediate assistance accessing live course content, call our emergency line at (573) 341-6611. If your problem isn't immediately preventing you from attending class live, create a ticket with the Help Desk.

Create a Ticket

Best Practices for the Classroom

Some quick tips for Instructors on good practices for teaching in the classroom

  • Get started with One Canvas. Access the most Frequently Asked Questions about using One Canvas.

One Canvas FAQs

  • Combine your course sections in One Canvas. You can combine multiple sections of your course into a new course. That way all of your students can access the same material and you only need to post it to one course.

Course Combine Instructions

  •  CAFE (Center for Advancing Faculty Excellence): The CAFE'S Instructional Design team can provide you with online resources and tutorials as well as information on booking hands-on sessions to upgrade your course design and delivery.

Visit the Cafe

Sign in to the podium computer using your university credentials. (This will log you into your roaming profile.)

Calibrate the pen on the Wacom monitor

  • In the search menu, type Wacom Properties
  • In the Properties window, choose the pen
  • Choose Calibrate and follow the onscreen instructions
  • To Disable the button on the pen
    • Choose Pen, then the arrow next to the pen buttons
    • Choose Disable for both buttons or choose an option

Before you start a lecture that you will be recording or that students will be attending remotely via Zoom:

  • Turn on the microphone (required)
  • Turn on the webcam (optional)
  • Check to make sure students who are attending remotely can hear you

Please note:  You must join computer audio in Zoom for your remote students  to be able to hear you. You must send video in Zoom for the students to see you. 

Using PowerPoint:

Confirm that the Slide Show is showing on the correct monitor

  • Select Slide Show on the menu bar
  • Choose the Wacom monitor (not automatic) on the right of the dropdown
  • Uncheck Presenter View (this will hide the notes and preview window)

Using OneNote:

  • Set up a new notebook to automatically save to your S:// drive. (This will make the OneNote files readily available to you.)
  • Save a file to OneNote:
    • With OneNote open, go to the file on the computer that you wish to bring to OneNote (PowerPoint, PDF or Word document)
    • Open the Print Menu
    • Choose Send to OneNote
    • Choose Print
  • Save OneNote files in PDF format (to post for students, etc.)
    • Open the OneNote notebook, page or section you want to export to PDF
    • Choose File>Export
    • Under Export Current, you can save the Notebook, Page or Section depending on the option you choose in the native format
    • Under Select Format choose PDF, then click Export
    • In the Save As dialog box, choose your S:// drive
    • Give the file a name and choose Save

A Zoom LTI is available in all Canvas Courses

For students:

  • Login to One Canvas and choose the Zoom link in the left navigation.
  • Select the Join button on the page that opens to participate live during class time
  • Remote students must join audio in the Zoom meeting to interact with faculty and classmates. Students joining the live Zoom meeting in the classroom DO NOT join audio.

Please Note: We recommend that remote students use a headset microphone for the best interactive classroom experience.  Please check with your professor for webcam requirements.

You can borrow equipment can from IT to use for teaching from home.


Request equipment

Zoom and Panopto Bootcamp Recordings

Video instructions on how to operate Zoom and Panopto

Log in to the embedded windows or through the View button to watch Zoom and Panopto Instructions in the Panopto video player.

Zoom Instruction Bootcamp

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Panopto Instruction Bootcamp

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Panopto Instruction: How to Copy Lectures

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