Campus Technology Support provides high quality support and innovation in delivery of information technology products and services to empower our S&T customers (please see help.mst.edu for more information). We provide primary communications support of IT related events and changes effecting customers.

Management

• Donna Foster - Director

Help Desk / Walk-In 

• Ray Morgan
• Kurt Pritchett
• Allen Wilkins - Innovation Support Manager

Desktop

• Jacob Feller
• Zeke Gill
• Marti Hanner
• John Luther

Classroom/CLC

• John Petrikovitsch - Learning Environments Team Lead
• Gandalf Sidio
• Austin Wall

IT Business Services works closely with IT Directorates and staff members, as well as with various constituencies from across the campus. They provide support in the areas of administrative, project/portfolio management, fiscal, personnel, communications, and asset management.

Management

• Cheryl Ahrens Director

Asset Management

• Lua Smith - Asset Management Team Lead
• Chris Bucher
• Alissa Fleck
• Jasmina Mehanovic

Business and Fiscal Services

• Patrice Hatcher

Relationship Management

• Brooke Durbin - Relationship Management Team Lead
  
• Rick Bonner
• Janet Carroll
• Tom Donnell
• Melissa Hill

Enterprise Services & Infrastructure is responsible for all IT infrastructure on campus in support of desktop & server computing, database, network, and telecommunication services.

Management

• Gerry O'Brennan - Director

Applications

• Arturo Rosas - Manager
• Sophia Kim
• Oliver Thompson
• Le Wang

Network Engineering

• Peg Wilson - Manager
• Richard Altheide
• David Atkinson
• Kevin Green

Network Technicians

• Paul Germeroth - Supervisor
• Jimmy (JJ) Ramsey
• JT Scantlin

Systems and Desktop Infrastructure

• Nathan Neulinger - Manager
• Joe Williamson
• Leroy Kierstead
• Dan DeNise

Telecommunications

• Betty Scantlin

IT Media Services works closely with IT Directorates and staff members, as well as with various constituencies from across the campus. They provide support in the areas of online classroom support, video production, livestream of campus events, workshops, webinars, and instructional videos.

Management

• Levi Hudson - Director

Media Services

• Paige Eissinger
• Mike Favazza
• Ardith McComb
• William Tupper
  
• Timothy Cain
• Dallas Clements
• Craig Crawford
• Quinn Crawford
• Patrick Fehrenbach
• Brian Fleagle
• Jonathan Goad
• Joshua Gray
• Seth Hodge
• Sean Lawrence
• Michelle Mehmert
• Justin Roark
• Paul Salley
• Jacob Tupper
• Thanh VanVo
• John Walnofer
• Julie Taylor

The IT Research Support Solutions (RSS) team is charged with providing technology consultation in support of research efforts on campus. RSS also provides operational support for many common-use research-focused systems on campus, as well as IT problem management for systems within their scope. For more information go to itrss.mst.edu.

RSS Leadership

• Jennifer Nixon - Director
  
• Cindy Germeroth - Research Data and Analytics Manager
• Buddy Scharfenberg  - High Performance Computing and Minerfly Manager

Customer Support, High Performance Desktops and Instrumentation

• Randy Haffer

Digital Signage and Microcontroller Support

• Don Howdeshell
• Gordon Rhea

High Performance Cluster Computing

• Ryan Lantzer
• Jon Weaver

Minerfly and Robotic Platforms

• Alec Reven

Research Data and Analytics (RDA)

• Josh Jones
• Perry Koob
• Cameron Loren

IT Security works closely with IT Directorates and staff members, various constituencies from across the campus and with UM System. They provide support in the areas of technology security services.

Information Security

• Karl Lutzen Info. Security Officer
• Tim Doty