Contact the IT Help Desk for one on one customer support.
Get over-the-phone troubleshooting and support by calling 573-341-4357 (HELP). IT Help Desk representatives can assist you over the phone or schedule a support technician to visit your office.
Walk-in appointments must be scheduled in advance.
Please schedule with us by call or by chat!
Get IT help online
Chat with us online (Mon - Fri, 8 a.m. - 5 p.m.) or submit a ticket with Cherwell.
Live chat Submit a tickeT Videos
Chat is live and available.
IT Services and Guides
Find information and instructions for IT services.
Browse the support resources
Technology Support Videos
Watch our support videos for information about your S&T account and IT services.
View our tech support videos
IT Scheduled Maintenance
See when updates occur for different IT systems so that you can plan for interruptions in service.
View our maintenance windows
Visit the IT Help Desk
Visit us at Curtis Laws Wilson Library
The IT Help Desk is the easiest way for you to get support and assistance with troubleshooting technology issues and requesting technical services.
Get face-to-face assistance with computer and account issues on the first floor of the Curtis Laws Wilson Library or give us a call and we can help you over the phone.
- Up to 30 minutes of free diagnostics for student computers
- Software and operating system installation/upgrade
- Data backup
- Virus and malware removal
- Hardware repair and upgrade
- Dell warranty repair (Labor charges may apply depending on warranty)
IT Help Desk
Curtis Laws Wilson Library
Phone: (573) 341-4357
Email: ithelp@mst.edu
Operating Hours
Monday:8:30 a.m. - 4:30 p.m.
Tuesday:8:30 a.m. - 4:30 p.m.
Wednesday:8:30 a.m. - 4:30 p.m.
Thursday:8:30 a.m. - 4:30 p.m.
Friday:8:30 a.m. - 4:30 p.m.
Saturday:Closed
Sunday:Closed