Contact the IT Help Desk for one on one customer support.
Get over-the-phone troubleshooting and support by calling 573-341-4357 (HELP) or clicking the chat button for quick one-on-one service.
You can visit the Help Desk for in-person troubleshooting at Curtis Wilson Laws Library, appointments aren't required.
Help Desk Hours
Phone: See updated phone hours>>
Chat: Monday - Friday | 8am - 5pm
Walk-in: Monday - Friday | 8:30am - 4:30pm
Get IT help online
Chat with us online (Mon - Fri, 8 a.m. - 5 p.m.) or submit a ticket with Cherwell.
Live chat Submit a tickeT Videos
Chat is live and available.
IT Services
IT Services and Guides
Find information and instructions for IT services.
Browse the support resources
Technology Support Videos
Technology Support Videos
Watch our support videos for information about your S&T account and IT services.
View our tech support videos
Change Management
IT Scheduled Maintenance
See when updates occur for different IT systems so that you can plan for interruptions in service.
View our maintenance windows
IT Support Stats
IT Support Stats
See IT Technology Support Team's monthly statistics on tickets and chats.
View our Support Stats
Visit the IT Help Desk
Visit us at Curtis Laws Wilson Library
The IT Help Desk is the easiest way for you to get support and assistance with troubleshooting technology issues and requesting technical services.
Get face-to-face assistance with computer and account issues on the first floor of the Curtis Laws Wilson Library or give us a call and we can help you over the phone.
- Up to 30 minutes of free diagnostics for student computers
- Software and operating system installation/upgrade
- Virus and malware removal
- Dell warranty repair
IT Help Desk
Curtis Laws Wilson Library
Phone: (573) 341-4357
Email: ithelp@mst.edu
Operating Hours
Monday:8:30 a.m. - 4:30 p.m.
Tuesday:8:30 a.m. - 4:30 p.m.
Wednesday:8:30 a.m. - 4:30 p.m.
Thursday:8:30 a.m. - 4:30 p.m.
Friday:8:30 a.m. - 4:30 p.m.
Saturday:Closed
Sunday:Closed