Contact the IT Help Desk for one-on-one customer support.

Get over-the-phone troubleshooting and support by calling 573-341-4357 (HELP) or clicking the chat button for quick one-on-one service. 

You can visit the Help Desk for in-person troubleshooting at Curtis Wilson Laws Library; appointments aren't required.
 

Help Desk Hours

Phone: See updated phone hours>>
Chat: Monday - Friday | 8am - 5pm
Walk-in: Monday - Friday | 10am - 2pm

 

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Get IT help online

Chat with us online (Mon - Fri, 8 a.m. - 5 p.m.) using the chat box in the bottom right-hand corner of this page, or submit a ticket with Cherwell.

Submit a ticket Videos

Visit the IT Help Desk

Visit us at Curtis Laws Wilson Library

The IT Help Desk is the easiest way for you to get support and assistance with troubleshooting technology issues and requesting technical services.

Get face-to-face assistance with computer and account issues on the first floor of the Curtis Laws Wilson Library, or give us a call and we can help you over the phone.

  • Up to 30 minutes of free diagnostics for student computers
  • Software and operating system installation/upgrade
  • Virus and malware removal
  • Dell warranty repair

IT Help Desk

Curtis Laws Wilson Library
Phone: (573) 341-4357
Email: ithelp@mst.edu

Operating Hours

Monday:8:30 a.m. - 4:30 p.m.
Tuesday:8:30 a.m. - 4:30 p.m.
Wednesday:8:30 a.m. - 4:30 p.m.
Thursday:8:30 a.m. - 4:30 p.m.
Friday:8:30 a.m. - 4:30 p.m.
Saturday:Closed
Sunday:Closed