IT Help Desk

Need Help? Chat, Call, Visit or Submit a Ticket.

Chat with us live on this page for quick one-on-one help, call 573-341-4357 (HELP) or visit the Help Desk for in-person troubleshooting at Curtis Wilson Laws Library, no appointments required. You can also submit a help ticket at help.mst.edu and we will follow up with a solution or more information via email.

Help Desk Hours

Phone: 573-341-4357 (See hours)
Chat: Monday - Friday | 8 a.m. - 5 p.m.
Walk-in: Monday - Friday | 9:00 a.m. - 4:30 p.m. 

 
IT Help Ticket System

Submit tickets online to report problems, or make requests.
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IT Services
IT Services and Guides

Find information and instructions for IT services.

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Technology Support Videos
Technology Support Videos

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Schedules and Stats
Change Management
IT Scheduled Maintenance

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IT Support Stats

See IT Technology Support Team's monthly statistics on tickets and chats.
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Visit the IT Help Desk

Visit us at Curtis Laws Wilson Library

The IT Help Desk is the easiest way for you to get support and assistance with troubleshooting technology issues and requesting technical services.

Get face-to-face assistance with computer and account issues on the first floor of the Curtis Laws Wilson Library, or give us a call and we can help you over the phone.

  • Up to 30 minutes of free diagnostics for student computers
  • Software and operating system installation/upgrade
  • Virus and malware removal
  • Dell warranty repair