Contact the IT Help Desk for one-on-one customer support.

Get over-the-phone troubleshooting and support by calling 573-341-4357 (HELP) or clicking the chat button for quick one-on-one service. 

You can visit the Help Desk for in-person troubleshooting at Curtis Wilson Laws Library; appointments aren't required.
 

Help Desk Hours

Phone: See updated phone hours>>
Chat: Monday - Friday | 8am - 5pm
Walk-in: Monday - Friday | 8:30am - 4:30pm

 

itcomms blog banner - get the latest updates on s&t it technology and service by going to https://itcomms.mst.edu/s

A banner about IT's new Safe Computing website https://safecomputing.mst.edu/

Get IT help online

Chat with us online (Mon - Fri, 8 a.m. - 5 p.m.), or submit a ticket with Cherwell.

Live chat   Submit a tickeT Videos

Chat is live and available.
Cherwell Ticket System

Submit tickets online to report problems, or make requests.
Submit or update a ticket  
IT Services
IT Services and Guides

Find information and instructions for IT services.

Browse the support resources  
Technology Support Videos
Technology Support Videos

Watch our support videos for information about your S&T account and IT services.
View our tech support videos  
Change Management
IT Scheduled Maintenance

See when updates occur for different IT systems so that you can plan for interruptions in service.
View our maintenance windows  
IT Support Stats
IT Support Stats

See IT Technology Support Team's monthly statistics on tickets and chats.
View our Support Stats  

Visit the IT Help Desk

Visit us at Curtis Laws Wilson Library

The IT Help Desk is the easiest way for you to get support and assistance with troubleshooting technology issues and requesting technical services.

Get face-to-face assistance with computer and account issues on the first floor of the Curtis Laws Wilson Library, or give us a call and we can help you over the phone.

  • Up to 30 minutes of free diagnostics for student computers
  • Software and operating system installation/upgrade
  • Virus and malware removal
  • Dell warranty repair
IT Help Desk

Curtis Laws Wilson Library
 Phone: (573) 341-4357
 Email: ithelp@mst.edu

Operating Hours

Monday:8:30 a.m. - 4:30 p.m.
Tuesday:8:30 a.m. - 4:30 p.m.
Wednesday:8:30 a.m. - 4:30 p.m.
Thursday:8:30 a.m. - 4:30 p.m.
Friday:8:30 a.m. - 4:30 p.m.
Saturday:Closed
Sunday:Closed