The CRS was created to assist UM System faculty and staff with many operations they need to perform related to Canvas courses

Current functionality includes:

• Combine one or more courses
• Add a new user to a non-registrar course
• Add an observer to a registrar course
• Request a new course
  • Development (sandbox)
  • Non-credit (non-registrar/non-credit)
  • Organization

To access the CRS

First, you will be asked to login to the CRS using your UM System credentials

• joeminer@umsystem.edu
• umsystem password

The CRS main screen shows a history of requests you have made in the system and the status of those requests

The menu bar for the CRS is in the right-hand corner of the screen

eLearning has developed and maintains a help file for the CRS. The link to the Help file is located on the CRS menu.

Contact eLearning

Please refer to the UM System One Canvas Migration FAQ for up-to-date information about the migration schedule.

• All 2020 and 2021 registrar courses
• Active sandbox courses (now called development courses)
• Active non-credit courses and organization courses
• Summer 2021 courses will be migrated in August

• Migrated:
  • Only the course content was migrated.
  • One course teacher
• Not migrated:
  • Any secondary teachers, TAs, Observers, students
  • Student grades
  • Student submissions

Instructors

Student data and course work will not be migrated to the new Canvas. Only the instructor's course materials are moved. If an instructor needs to save specific student work, they can go to each assignment and download the student submissions.

Students

Students can download a copy of their submitted work for all their courses by using the export tool in Canvas.

You will need two things to copy your course from S&T Canvas to One Canvas

1. An empty course shell in One Canvas
2. An export file from your S&T Canvas Course

How do I get these items?

• Empty course shell in One Canvas
  • Use the CRS (Canvas Request System) to request a new development course
    • You will automatically be added as a teacher in the course
    • It can take ~24 hours for the request to process through the system before you have access to your new development course shell
• Export file from your S&T Canvas course
  • From your S&T Canvas course follow these instructions to export your course content
    • Take note of where your export file is downloaded and saved on your computer

Once you have both an empty course shell and an export file from your previous course you can import the content into your One Canvas development course

NOTE: S&T Instructors and students will not have access to the S&T instance of Canvas after August 10, 2021. If you need an export file after that time, please create a Help Desk ticket.

If you have questions about the process, contact CAFE.

Course from 2020 and 2021, all non-registrar courses, and organization courses should appear on your dashboard in One Canvas.

There are two possibilities.

1. The course is not marked as a favorite on your dashboard, to check and see if the course is in your course list and to have it display on your dashboard check out the Canvas documentation on How do I customize my Courses list as an instructor?
2. You were not added to the course.

This is possible if the course you are missing was taught by more than one instructor. When the course content was migrated only one teacher was assigned to the course. Other people can be added to your course by someone who is in the course with the teacher role.

NOTE: This is only true for past courses, non-credit courses, organizations, and development courses. To add people, in any role, to a current registrar course:

Teachers, TAs, and graders (anyone with access to the grade book) – This request must be made through the department that manages the course. The department scheduler will add the information to the scheduling software which will update JoeSS, and JoeSS will update Canvas.

Observers and others who do not need access to the grade book – use the Canvas Request System

If you know an instructor with access to the course you can contact them and ask to be added.

If you need help, reach out to an Instructional Designer at CAFE.

• If you know the instructor with access to the course you can contact them and ask to be added
  • Individuals can be added directly into the course by someone with teacher permissions
  • For non-credit or organization courses use the Canvas Request System (CRS) to request access
  • NOTE: For registrar courses, the request to add someone to the course MUST start at the department

• Reach out to an Instructional Designer at CAFE, if you had access to the course in the S&T instance we can add you.

Most non-credit, organization, and development courses were copied over to One Canvas in mid-May, 2021. If you made changes to your course in the S&T Canvas instance after that time, those changes have not automatically been migrated

HOW DO I FIX IT?

1. If the changes are small and you remember them all, it may be best to simply make the changes again on the new site
2. You can export the content from the S&T Canvas course and import it into the One Canvas course. This will ensure that all changes you made are repeated. It will not create duplicate materials
   1. In S&T Canvas – export your course content. This creates a file that can only be read by another Canvas course. NOTE: Make note of where this file is being downloaded on your computer. How do I export a Canvas course?
   2. In One Canvas – import that file into your course. Go into the course where the new content should be stored. Canvas help guides then offer step-by-step instructions. How do I import a Canvas course export package?

Yes, but only until August 2021. You are currently able to export your Canvas site and import it into a course site on the new Canvas system. Canvas export files only contain course materials and structure. They do not include user enrollments or user data. Additionally, all Canvas sites from the last academic year will be copied to the new One Canvas. They do not include user enrollments or user data.

This document walks you through the process of how to copy your content from one course to another if both courses are in One Canvas.

Copying Content Forward

Note the information about previous Zoom meetings.

What we used to call Canvas sandboxes are now called development sites

Development sites can be requested using the Canvas Request System

Zoom meetings that were scheduled through a course in Canvas will copy over to the new course – in part. They will copy over as calendar items so they will show up on the calendar and the Course Summary section on the syllabus page. They will be listed under their original dates. They will not appear on the Zoom table in the course menu.

There are a couple of ways to not have those meetings show in your brand-new, shiny course. Either copy them over and then delete them or import everything except the calendar when you do a course import.

This document outlines the steps Copying Content Forward.

You will need two things to copy your course from S&T Canvas to One Canvas

1. An empty course shell in One Canvas
2. An export file from your S&T Canvas Course

How do I get these items?

• Empty course shell in One Canvas
  • Use the CRS (Canvas Request System) to request a new development course
    • You will automatically be added as a teacher in the course
    • It can take ~24 hours for the request to process through the system before you have access to your new development course shell
• Export file from your S&T Canvas course
  • From your S&T Canvas course follow these instructions to export your course content
    • Take note of where your export file is downloaded and saved on your computer

Once you have both an empty course shell and an export file from your previous course you can import the content into your One Canvas development course

NOTE: S&T Instructors and students will not have access to the S&T instance of Canvas after August 10, 2021. If you need an export file after that time, please create a Help Desk ticket.

If you have questions about the process, contact CAFE.

1. If you know an instructor with access to the course you can contact them and ask to be added
2. Request access using the Canvas Request System (CRS)
3. If you need help, reach out to an Instructional Designer at CAFE

Observers

Contact an instructor in the course. Observers and others who do not need access to the grade book can be added using the Canvas Request System

Added as a Teacher, TA, or Grader (anyone with access to the grade book)

This request must be made through the department that manages the course. The department scheduler will add the information to the scheduling software which will update JoeSS, and JoeSS will update Canvas.

Anyone with an instructional responsibility in a course has to be listed with the class in the Schedule of Courses. Once they have taken the FERPA quiz, they will automatically be added to the Canvas course site with the appropriate privileges.

For more information: https://teachingtools.umsystem.edu/support/solutions/articles/11000105263-enrolling-users-in-your-one-canvas-site

Adding an Observer

If you are adding someone as an observer, that request can be made through the Canvas Request System (CRS)

Enrolling Instructors, TAs, and Graders in a registrar course

Anyone with an instructional responsibility in a course has to be listed with the class in the Schedule of Courses. Once they have taken the FERPA quiz, they will automatically be added to the Canvas course site with the appropriate privileges.

So, the path is to start in your department to officially have the instructor, TA, or grader added to the course, this will then pass to JoeSS, and then to Canvas. This process can take 12-48 hours.

Enrolling Students in a registrar course

Students who are enrolled in your class are automatically enrolled in Canvas sites. Students appear in Canvas within 24-48 hours of enrolling in a course.

For more information: https://teachingtools.umsystem.edu/support/solutions/articles/11000105263-enrolling-users-in-your-one-canvas-site

Yes, if you are an instructor in any of these categories of courses, you should have the option to add teachers and students to your course.

If you are not an instructor in the course, you will have to request that a user be added

1. If you know an instructor with access to the course you can contact them and ask to be added
2. Request access using the Canvas Request System (CRS)
3. If you need help, reach out to an Instructional Designer at CAFE

When courses were migrated over to One Canvas, nothing was marked as a favorite on your dashboard. When there are no favorites marked the first 16 courses in your list will be displayed. To fix this and have only the courses you wish to display on your dashboard check out the Canvas documentation on How do I customize my Courses list as an instructor?

The Canvas Request System allows you to combine sections and cross-listed courses. Those changes should be available in Canvas within ~24–48 hours.

UM System has moved from Kaltura as a video hosting platform to Panopto.

For up-to-date information about the migration of Kaltura videos to Panopto please check https://teachingtools.umsystem.edu/support/discussions/topics/11000034609

Any videos that you had stored in Kaltura that had been played at least once during the 2020-2021 timeframe should have been automatically migrated over to Panopto.

These videos should be located in your Panopto "My Folder" in a subfolder named "Kaltura Content".

Any videos that you had stored in Kaltura that had been played at least once during the 2020-2021 timeframe should have been automatically migrated over to Panopto.

These videos should be located in your Panopto "My Folder" in a subfolder named "Kaltura Content".

To find them:

1. Go into any of your course in Canvas
2. Click on Panopto Recordings
3. In Panopto Recordings you will see the name of your course and a down arrow, click on this arrow to view the list of your available folders
4. Click on My Folder
5. Click on Kaltura Content to view the videos that have been migrated over from Kaltura

Yes, if your videos were in Kaltura they will be playable in Canvas through summer 2021, but they will no longer work in One Canvas.

If the Kaltura videos were migrated over to Panopto, they will now be stored in your Panopto My Folder>Kaltura Content folder (see items above).

What this means is if you had a video that was stored in My Media (Kaltura) that was linked in your Canvas course, that link will need to be rebuilt and link to the video in Panopto.

To link a Panopto video in Canvas: https://support.panopto.com/s/article/Embed-Panopto-Videos-in-a-Canvas-Course-Faculty

If you need help finding your videos contact us at CAFE cafe@mst.edu, 573-341-6713, or stop by our offices in the library basement G8.

WHERE ARE THEY?

Panopto videos that were created within a Canvas course are stored in a folder for that course ex: FS2021 - ENG 1120.

Videos that were copied over from Kaltura were stored in your Panopto My Folder>Kaltura Content folder.

Wherever your videos are currently located you can move them.

How to Copy and Move Sessions

How to Create a New Folder

If you need help finding your videos contact us at CAFE cafe@mst.edu, 573-341-6713, or stop by our offices in the library basement G8.

UM System is also moving to a unified version of Panopto. Panopto videos (including former Kaltura videos) will be automatically moved from S&T Panopto to One Panopto.

This migration is scheduled for August 10 - 15. The timeframe is this length because of the number of videos involved on all four campuses.

If you need to link a Panopto video that resides in S&T Panopto to a course in One Canvas, follow these instructions.

NOTE: There is one small change on step 4 of the instructions. Instead of setting the share permissions in the Who can access this video to "Your Organization (unlisted)", set the permissions to "Public (unlisted)"

Also NOTE, permissions can be set for an entire folder in Panopto (as opposed to per video) by first accessing the folder then clicking on the sharing icon < in the upper right of the screen. The permissions set at the folder level will be inherited by all videos within that folder. 

The UM System is no longer using Proctorio for online proctoring in Canvas. The new online proctoring service is called SmarterProctoring. For more information visit the Smarter Proctoring page on the UM System Keep Learning website.

For face-to-face or other proctoring solutions visit the S&T Testing Center.

If you had a quiz build in Canvas New Quizzes, it did not automatically copy over from S&T Canvas to One Canvas.

New Quizzes cannot be migrated from one instance of Canvas to another so unfortunately, the quiz will have to be re-built.

UM System is encouraging all instructors to work with students to have outstanding incomplete work finished by the end of July

 If you have an incomplete you would like the student to work on over the summer.

• File the appropriate paperwork with the Registrar
• Contact CAFE (cafe@mst.edu) and we can set up the incomplete for you and your student
  • NOTE: Access to the current course will be available only through mid-August 2021

If you have a summer incomplete or an incomplete that needs to carry over after the end of July 2021.

• New incompletes
  • File the appropriate paperwork with the Registrar
  • Download any student work
  • Export student gradebook
  • Request that the student download their own work by using the export tool in Canvas
  • Contact CAFE (cafe@mst.edu) and we can help you with the process of setting up the incomplete for you and your student
• Continuing incompletes
  • Download any student work
  • Export student gradebook
  • Request that the student download their own work by using the export tool in Canvas
  • Contact CAFE (cafe@mst.edu) and we can help you with the process of setting up the incomplete for you and your student

Once changes are made in Peoplesoft by the Registrar, those changes should be available in Canvas within ~24–48 hours.