Non-supported hardware is any computing hardware that has an expired warranty (even if it was supported while the warranty was in effect), was not provided by IT, or was not approved for purchase by IT. This category includes Bring-Your-Own-Computers such as computers students bring to campus, or other machines not under the direct oversight of IT. Non-supported hardware is still allowed on campus, but will have limited access to campus resources and university software.

In order to have hardware supported by IT, it must have been provided by IT or purchased with approval from IT. Our campus is bound by National Institute of Standards and Technology (NIST) regulations 800-171 and 800-172 to meet certain requirements for the computers we use, and the grants offered to the university may be revoked and other legal action may be pursued if these requirements are not met. Failure to meet these requirements will mean that your hardware is placed in the non-supported category. This is done in order to meet UMSystem cybersecurity standards that help keep our university safe from security breaches.

Some key differences exist between supported and non-supported hardware. Follow the infographic below to learn about what each category receives. For more information on supported hardware, visit our supported hardware page.