Resources for IT Staff

‌‌‌‌‌May require authentication or login.

 External to IT:

 

Remedy ITSM User Documentation

What's New in Remedy 8.1

IT Customer Guide to Remedy

Remedy - Incident Mgmt Guide

Remedy Template Request 

Remedy ITSM Change Request

Looking for the Remedy ITSM tool? Go to help.mst.edu

 

 

  Don't see what you're looking for? Email itcomm@mst.edu with requests for new links.