Secure TransmIT FAQ

Who is eligible to use this service?

Faculty and staff in the UM system. The service is available at no charge.

How do I obtain the service?

Contact the IT Help Desk to be added to the Secure TransmIT user distribution list. Once the nightly synchronization process runs, you will be able to log in to the service at with your university User ID and password.

Can FERPA protected data be sent?

Yes. Secure TransmIT allows transmission of restricted data.  Using SSH encryption, Secure TransmIT meets the FIPS 140-2 AES encryption standard.

How much data can I send?

50 GB can be sent every 30 days. If you send a 45 GB file today, you have 5 GB of file transfers remaining for the next 30 days. On day 31, the 45 GB of data would be cleared, and you have a full 50 GB of file transmissions available. Additional quota can be requested from the IT Help Desk 341-4357 (HELP).

Is there anything I can't send using Secure TransmIT?

This service should only be used for university business. Users are required to comply with all applicable policies, including but not limited to the UM's Acceptable Use policy and Information Security Program.

What is a "package"?

A package is Secure TransmIT's version of an email. Packages usually have a body, subject line, and recipient email addresses. Packages can optionally include file attachments and are not limited by file size or type the way standard emails attachments are.

How can I send to someone not in the UM system?

Unregistered package recipients automatically receive a temporary account and password to access the package and download files. Address the package to the email account of your intended recipient.

How long does temporary account access last?

Temporary accounts expire, and are locked for access after five successful logins. Temporary accounts are deleted 30 days after being locked. The account can be reactivated by sending a new package to the same email address.

How can external users send files to UM system recipients?

External users gain access by receiving a package. The temporary account allows the external user to send information back to a university faculty or staff member until the account expires.

Can temporary users send packages to any univeristy user or external user?

No. Temporary users can only send packages to the university member who previously sent a package to them.

Do I have to use Java or the ActiveX plugin when uploading files?

No. This feature can be disabled.

To disable:

  1. Go to the Secure TransmIT web site
  2. Login to your account
  3. Click My Account
  4. Select Change Upload/Download Wizard Status
  5. Select Disable the Wizard

Why doesn't the Java plugin work for me?

The Firefox Java plugin does not work on some campus computers. Use Internet Explorer and the ActiveX plugin to transfer large files.

How do I use Microsoft Outlook 2010 to send packages?

You can send packages directly from Microsoft instead of logging in to Secure TrasnmIT. You will still have to login to Secure TransmIT to receive packages. Once you are a registered user, download the plugin for Microsoft Outlook.

  1. Go to the Secure TransmIT web site
  2. Login to your account
  3. Click AdHoc Outlook Plugin
  4. Open the README text file and follow the installation instructions
  5. Once installed, the plugin shows up as a button in Outlook's compose email window next to the Attach File button

Note: The Outlook plugin has a size limitation of 2 Gigabytes. Use the ActiveX plugin with Internet Explorer to transfer files larger than 2 Gigabytes.