Faculty / Staff IT Handbook

Download the IT Faculty / Staff Handbook for useful information on spam filtering, wireless computing information, Blackboard, and more...

Chief Information Officer Web site

Visit the Chief Information Officer Web site to get an overview of the projects and mission objectives established by the Chief Information Officer.

Security

• Antivirus Software -- All staff members are strongly encouraged to have an antivirus software package installed on personal machines. A free download of McAfee VirusScan (for Windows) and Virex (for Macs) is available. IT-supported machines already have McAfee installed.
• Secure Credential Initiative -- The University is committed to ensuring all student, faculty, and staff credential information (Single Sign-on User IDs and passwords) are not transmitted over the network in non-encrypted form. Find out how to configure commonly used applications to keep your SSO User ID and password safely encrypted.
• More security information

Services

• Desktop Enhancement -- The Desktop Enhancement project provides a top-of-the-line computer for all faculty every three years, at no additional cost to your department.
• Purchasing Options -- Policies and procedures for ordering new computers / software / hardware through the University System.
• Recommended Systems -- In the market for a new computer? Check out these IT-recommended systems for use on the campus network. These are all available from the Missouri S&T Bookstore.
• Technology Classrooms -- Classrooms containing a wide variety of technological enhancements including instructor workstations, projectors, and in some cases, individual student laptops. Most Technology Classrooms are also equipped to support Personal Response System devices (a.k.a. "clickers").
• Personal Response System -- "Clickers" allow instructors to enhance the learning experience through direct interaction with the students during class time to gauge retention of the course material.
• Prize Registration -- From time-to-time, IT gives away free stuff (often called "swag"). Upcoming prize giveaways are announced via the student eConnection and on the IT Announcements page. Prizes in the past have included iPods, DVD players, 2 GB USB flash drives, and free software.
• More services

Telecommunications

• Voice-over IP Telephony Documentation -- Lost the manual to your VoIP phone? Download a replacement here. Also contains additional information on the new voicemail system and other IP telephony enhancements.
• Cell Phone Policy -- The University's official policies on University-provided cell phones.
• Fax Server -- Don't have a fax machine handy? For a monthly fee, you can use your Outlook client to send and receive faxes.
• Special Offers -- Faculty and staff members who subscribe to AT&T Wireless for personal cell phone usage are eligible for a 15% discount from AT&T Wireless. Sign up today!
• More telecom information

Policies

• Peer-to-Peer (P2P) and File Sharing Applications -- The University does not officially support P2P or file sharing, except for specific, business-related instances.
• Computing Standards -- Recommended specifications for personal computers used on the campus network. Older machines may have difficulty accessing some computer resources.
• Acceptable Use Policy -- All University faculty and staff members are expected to comply with these standards of conduct. Faculty and staff members who violate these standards will be subject to disciplinary measures, up to and including legal action, depending on the severity of the offense. Please behave.
• More policies

IT Help Desk

The IT Help Desk is a general repository of useful information to assist you with your computer-related problems. If all else fails, please don't hesitate to contact the IT Help Desk at (573) 341-HELP or submit an online Help Request at https://help.mst.edu.

KnowledgeBase

The KnowledgeBase houses a treasure-trove of useful information about the campus network and services. Learn how to configure software applications, set-up your laptop to run on the campus network, access the Numerically Intensive Computing (NIC) cluster, and much, much more.

For information on how to setup an use your university Web storage, refer to the Help Desk's Network File Storage.

Taxes

Tax information, related forms and publications for students and employees are just a few of the things available at www.irs.gov.